Lieferando.de

Lieferando always offers a varied selection of restaurants and reliable service. Always good to use the app when needed!

Completely hopeless service these days. Got worse and worse every year. Lost orders that get marked as delivered when the restaurant wasn’t even open. No option to update or resolve an order issue with the restaurant directly, leading to negative reviews when the restaurant could have otherwise fixed their mistake or inform about delays. Instead, you sometimes wait for hours wondering if the order was even received by anyone. Coupon codes often don’t work when you enter them and the AI assistant doesn’t even address the problem that you are experiencing while a human would understand the issue in less than 5 seconds. Another service ruined by AI. Time to roll back the clock, I can’t take it anymore. Just order directly from the restaurants that you like - it helps them as well.

Comes in clutch, especially out here in Germany where there is not really any other options.

Is it me or has the PayPal option for payment have been removed?🤔😒

I really appreciate having a delivery service like Lieferando, it’s convenient and easy to use, especially on busy days. However, I’ve had multiple experiences where items were missing or orders were incorrect. The biggest issue is that there’s no clear or effective way to resolve these problems. Once the delivery is completed and the driver has left, it becomes very difficult to file a claim or follow up. There should be a straightforward option within the app to report missing or incorrect items and request a refund or reimbursement. Because of this, I’m giving 2 stars. The service has a lot of potential, but the lack of reliable customer support and resolution options is frustrating. I hope they improve this, as it would make a big difference in the overall experience

Şimdiye kadar yediğim en güzel yemekti artık bundan sonra buradayım ve herkese de tavsiye ediyorum gerçekten yemekleri çok güzel sıcak ve çok da hızlı geliyor ve paket sistemine bayıldım harika bir paket sistemi